Shipping policy

We aim to dispatch all orders within 3–5 business days after payment confirmation. Delivery timelines may vary based on location and courier service.

• Tracking: Once your order is shipped, a tracking number will be shared via email or WhatsApp.

• Shipping Charges: Calculated at checkout or shared while placing the order.

• Delays: We are not responsible for delays caused by courier companies or external factors (weather, strikes, etc.).

• Address Accuracy: Please ensure your shipping address and contact details are correct. We are not liable for parcels lost due to incorrect information.

For any shipping-related queries, contact us at contact@citarr.co.uk or @citarr_london on Instagram.